AB
Ameet B

1 reviews | Active since May 2013

17 Mar 2016, 14:49

No stock of advertised Modems over 2 weeks

Good day.<br> I am battling daily to get hold of the Telkom Mobile branch College Square Bloemfontein for over 2 weeks via phone.<br> I have visited the store four times since 1 March when I signed up for the 5GB deal for R99 - they are still waiting for stock and are not giving any feedback. Every time I do go to the store they say they will know in a few days when they will get the stock, and give no further feedback.<br> I also can not get hold of them after phoning about 40 times. The number just rings or goes to voicemail. I cant keep driving to the store, waiting in line, just to hear when they expect to get stock, and get no feedback.<br> <br> One should not advertise goods you do not have. <br> Consumer Protection Act ?<br> <br> I was going to take out another cellphone contract with you but I doubt I will after the lack of service.

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Replies (1)
Telkom
Telkom's reply17 Mar 2016, 16:43
Official
Hello Amit111,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.