No Stock No Consideration

On 20th July 2017 @ 12:47pm I went into Telkom Mall@Carnival to get a new contract as I was in a attempted hijacking and my mobile was taken from me. I had a look at new contracts and decided to get the Samsung Galaxy S8+ on a free me 1GB and on the booklet it showed the phone come with a wireless Samsung charger. I asked for the charger and they said there is no stock but other bran he's like east rand mall had stick of the chargers. Also offered cellphone I stance @ R200 pm from the sales person. I then tried to speak about the wireless charger and had no response or luck from the sales person. I really needed a new phone and took the phone thinking I will het the charger advertised on the booklet. I then asked a few times over the app and was told to contact the call center a few times. Every time I tried to call there was no luck getting threw. I really feel as if I have been ****** from advertising as I feel I'm paying for the device with a missing part which was advertised and not offered any reimbur*****t for it in anyway possible. I would really like someone to assist me with this or even get me a wireless charger or a reimbur*****t for it at least as it was advertised and not on the booklet did it say whilst stock lasts no of that. Really hope I get a response with good news from Telkom Mobile as I've had terrible experiences with the other 2 network providers and decided to support telkom mobile as treatment was better until this experience.