No Stock in Store, No Happy Customers

I went into the store on Monday the 04th of January - 2 weeks ago. There I was greeted by a friendly consultant (with the best customer service) who assisted me with my application for a Laptop. We decided on the Dell Model after approval of my credit checks.<br> <br> Unfortunately they have not had stock for 2 weeks. That is an outrage and totally unacceptable. Last week I was called and promised a laptop by Wednesday, However nothing materialised after this promise and I was not notified that there was still no stock, instead I had to call in to find out. <br> <br> I called again today, and now the consultants have no clue when they will receive stock. I really feel that after one week of waiting, alternative arrangements could have been made too receive the Laptop. <br> <br> This kind of service is totally disgraceful, and completely unacceptable.<br> <br> I expect a proper and punctual response regarding this 2 week old application- a Home loan can be approved faster.