WH
Wanda H
1 reviews | Active since Feb 2010
28 Jul 2015, 09:00
No stock. Dont bother to look. Pass the buck
I enquired about an upgrade online last week for a specific deal you advertised. The Sony Xperia Z3 compact Smart Plan 50 with and exclusive 12GB extraa data. . I received written confirmation that the upgrade could be done and I was asked by the representative to send in my business letter head. Shortly after that I got an e-mail stating \sorry no stock". This is rediculous. I then e-mailed the rep and asked them to source stock. I did not get a response. I then sources stock via 8 Ta mobile in the Pavillion"
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Telkom's replyOfficial
28 Jul 2015, 09:29Hello ruby123,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the Store Manager.
Your reference number is SM129106.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the Store Manager.
Your reference number is SM129106.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply28 Jul 2015, 09:29
Official
Hello ruby123,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the Store Manager.
Your reference number is SM129106.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to the Store Manager.
Your reference number is SM129106.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***