No stock and consequence of this

On 25 November I went to the Telkom Mobile store at Centurion Mall and asked to be migrated. On 27 November they phoned me at said the migration was approved but the E5186 device is not in stock.<br> <br> The problem now is that everything was supposed to be done before the new month begun. Now the month has begun and the old contract is still in place. So what is now going to happen when the device arrives? Will I still get the full 50GB+50GB or will they prorate it which I did not want to happen.<br> <br> I hate writing these complaints just to get some service from Telkom. So I phone the Telkom helpline to get this sorted and I was told I should drive from store to store to see who has the E5186 in stock? Don't Telkom know where their stock is? <br>