1 reviews | Active since Sept 2014
No stock after 6 calls to say its being delivered
26 Nov 2015 I place an order over the phone. The lady says to me she has stock in silver 16g. I place the order and 2 days later my account gets debited of R350. I call on the 3rd Dec 2015 and they say it will be delivered tomorrow the 4th Dec 2015. No delivery. I call on Monday after waiting 96min on the phone. They say it will be delivered on the 7th Dec 15. No delivery! Called again and was on hold for 71min. They said It will be delivered on 10 Dec 15. I call this morning and they tell me that they do not have stock (so my silver iPad was given to someone else after they debited my account). No one advise me of this for the 6 calls prior. They say they not getting stock and they will refund the money! <br> <br> What shocking service! I will not accept this and I want a 64g to be delivered. Pieter the manager was meant to call me at 1000 for explain to me how this has happened. Its currently 1020. No call as yet.<br> <br> Really bad service!!<br> <br> Regards<br> Craig
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
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Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM176942
Regards
Narriman
Telkom Social Media Team
