LS
Lumanyano S

1 reviews | Active since Oct 2015

21 Oct 2015, 15:56

No Stock

I've been waiting for the Huawei P8 Lite phone for 3 weeks. I've submitted all the necessary documents and still no phone. Initially I was told it would arrive the following week after application but now it has been 2 weeks since the said date of arrival. All I keep hearing is that it's out of stock and the worst part of it is that Telkom consultants cannot give a date on when stock will arrive. <br> <br> I don't understand as to why Telkom would advertise this phone if they don't have it and they still continue to advertise it in the new brochures.<br> <br> This is my first dealing with Telkom and I must say, it's not pleasant at all and makes me wonder if Telkom is the reputable brand it claims to be. When am I getting the phone???

0
Replies (1)
Telkom
Telkom's reply21 Oct 2015, 16:50
Official
Hello LumaSA,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM159554.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media