LM
Lwazi M
1 reviews | Active since Jan 2014
09 Nov 2015, 16:05
NO STATUS ON ORDER FOR 5 WEEKS
Can you please assist me regarding the status of my order. I opened a contract for the Macbook Air at Telkom Hemingways, I was told my application was approved. They did not have the Macbook in stock and was told they would have it in 2 weeks, its now been 5 weeks. When I call the call centre I am made to hold for 30 mins. Please assist. <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
09 Nov 2015, 21:13Hello lwazee12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166021.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166021.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply09 Nov 2015, 21:13
Official
Hello lwazee12,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166021.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166021.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media