No Static IP Support

<p> We app**** for a static ip on our business line about 5 weeks ago, 3 weeks later after a struggle they supp**** us with a static ip, Then They sent us the wrong ADSL modem aswell so Now i am forced to do it from our Mikrotik Router, They did send us a manual for how to set it up, we did exactly what was on the manual, Our L2TP Client on the router is connected thru the PPPoE session, but no internet acces, I can Tracert past my Router until i hit a Telkom ip the tracert dies, We have been struggling about for 2 weeks to try and get someone at Telkom to assist us But with no Luck. Dont give a service TELKOM that you cant support.</p>