FS
Frans S
1 reviews | Active since Oct 2015
08 Oct 2015, 15:47
No statements
I have singed my contract with Telkom mobile in January 2015,To this day i haven't received my monthly Statement.<br> <br> I contacted them 2 months back only to find they where sending them to the wrong address.I asked them to update my Postal Address and to start sending them on my email...they agreed but still no Postal/Email received from Telkom.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Oct 2015, 16:26Hello Frans.segooa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM151555 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM151555 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply08 Oct 2015, 16:26
Official
Hello Frans.segooa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM151555 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM151555 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,