1 reviews | Active since Dec 2012
No Staff Available at Telkom To Service Customers
You have extremely poor service at Telkom, You need better management to run the business, Customers does not mean anything to Telkom. I have waited this morning on two occassions at 55 minutes each and still no one picked up the phone to attend to my enquiry. The biggest mistake Telkom made was retrenching staff, you guys needed them. <br> <br> All i want is to do is cancel my telkom service, and cannot even get to your cancellation department. Maybe this way will help...please cancel my servies effective 01/10/2015 as i am relocating. My contact details is ***. Please send me confirmation to my e-mail address of the cancellation. Thanks...once again it will be nice to employ more staff to give better service or better management to run the business.
We apologise for your experience.
We will look into your line cancellation query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
We apologise for your experience.
We will look into your line cancellation query and revert back to you with feedback.
Your social media ***
Regards,
Fridah
Telkom Social Media Team
***
