No sim card delivered with LTE modem

<p>Have been transferred to every number at Telkom: 081180, 10213, 10210..... still no one can help me with the delivery of a sim card that is needed for me to use the Huawei LTE modem. Telkom have <strong><span style="text-decoration: underline;">confirmed</span> </strong>that they forgot to include it in the package. TELKOM HELP ME!!!!!!!!!!!!!!!! Case number: ********** 9.</p>