SB
Stuart B

1 reviews | Active since Mar 2010

25 Jan 2016, 17:34

No Sim Card Activation

It has been well over 72 hours since i received my Sim card & router from the courier. I have contacted the call centre numerous times waiting for over 50 min each time for an answer to only be directed to another department.<br> I was told to contact Sell Direct to activate my Sim which was wrong and yet again i needed to contact telkom. I have still not been able to find any number or department that can actually just activate my sim card. It clearly states it will be activated within 24 hours but telkom has yet again infamously missed that by over 48 hours!<br> Please will SOMEBODY at telkom do their job and activate my SIM.

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 18:02
Official
Hello sjb123,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.