No Signal or Internet

What's the point of having a service provider that's not available most of the time? 1.No internet access, 2. Network connections might to be working, 3. Connected - Poor quality, 4. Ready to connect when network quality improves. 5. Error

I always have to reboot the router at least 4 times before I can get connectivity, Telkom what has changed cause this is getting worse every week and no one seems to care about this at all.