NK
Naeem K

1 reviews | Active since Nov 2015

25 Nov 2015, 23:33

No signal in Klerksdorp

I had taken a Telkom Mobile unlimited contract around 1 year and 9 months ago. I had been living in Durban at the time. <br> <br> I will be moving to Klerksdorp in the North West within the next few days. I have been to Klerksdorp to set up my move, and there is no Telkom Mobile reception at all!! No data as well. <br> <br> I have 3 months left on my contract. <br> <br> Why should i have to pay when the service provider cannot provide a service in this area. I was not told this when i signed up for the contract. <br> <br> The number in question is: ***, account number ***. <br> <br> Regards,<br> <br> Humairah Asmal<br> [Email Removed]<br> <br>

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Replies (1)
Telkom
Telkom's reply26 Nov 2015, 00:06
Official
Hello naeemkarim789,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM171703.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media