1 reviews | Active since Feb 2012
No signal
According to the 8ta coverage website I should have signal in my house in richwood, I have next to no signal, every call I make the receiver can't hear me and then it drops. I spend +- R1000 a month with 8ta, unless the issue with my signal gets resolved in 1 (as I can't afford to be unreachable any longer) week I would like my contracts terminated. I have called the call center and their advise is to enable roaming, that was obviously the first thing I did, I have 1 bar of edge signal and sometimes as much as 3 bars of edge, so I don't kick over to MTN until I completely loose signal, I have a very busy phone and can't afford this type of unprofessional service, nor can my customers when I am unreachable. I have a R199 bundle which reaches R800 every month and a R199/10 gig data contract, I have been happy with 8ta until I bought a new house 1 month ago and am unable to connect to anything. My issues doesn't seem to be taken seriously and I don't have to time to phone everyone at telkom and hold for ages any longer.<br> Thanks<br> Chris
Thank you for your post.
Kindly note that we have sent you an email. Your reference number is SM93067.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
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Thank you for your post.
Kindly note that we have sent you an email. Your reference number is SM93067.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
