No show - Technician

I had an appointment for an installation of a new business line scheduled for 24/12/2015, the day before that I was contacted by a consultant asking if we can reschedule our appointment to 28/12/2015 then I committed myself to that date. Something came up and i then on 27/12/2015 had to reschedule their appointment on their website to 30/12/2015 which was confirmed via sms.<br> <br> On the day of the appointment, I was at my place waiting for the technician to come install a new line but the technician was nowhere to be found. All day I tried making contact with Telkom but the was no answer, sent several emails with no response. Then at midday I went to Telkom Mall@Reds to ask for assistance who assured me that it will be attended to on the day or if not then they will notify me by COB and then book me for 02/01/2016 and send a conformation.<br> <br> Again on 31/12/2015 I addressed it with Telkom Mall@Reds telephonically who has still not provided me with any further feedback if a technician will be coming on 02/01/2016.<br> <br> I am sick and tired of this. No one is taking my matter as urgent and the company needs to be operational by early Jan 2016.<br> <br> Order number:***<br> Drew Issa Group PTY LTD