No show for Line installation appointment

Order *** <br> <br> Please see previous complaint:<br> http://hellopeter.com/telkom/complaints/move-of-telephone-line-a-nightmare-*** <br> <br> I phoned Telkom on 2 March to schedule an appointment for 9 March. I was told the earliest they could help me was the 16th but they will escalate my order. I have heard nothing from Telkom except for the sms that confirmed my appointment for today between 7:30 and 16:00. <br> <br> Well 16:00 has come and gone and I still dont have a telephone line. <br> <br> WHAT must I do to get a Telephone line? I can't be on my cellphone listing to your **** music for 45min before I can speak to someone. I cant go and stand in a line that is a kilometer long because you closed down 3 of our shops and now only have one doing all the work. <br> <br> I'm a work from home mom to an 18 month old baby and you are wasting my time and money!!!