MA
Michael A

1 reviews | Active since Jul 2012

29 Apr 2015, 14:13

NO SHOW

Took out agreement with telcom to install uncapped internet at my home recived an sms they will install it on the 28 April one month later but thats fine they must be busy so take leave fir the day get up early ready excited and eager so i wait and wait nothing no call no sms nothing get no of a technician he gives me a long story about other work but he knows of my line and will come back to me after 2 hours i phone him back he kills the phone in my ear and then defused to answer the phone agian so the day goes by next day 29 of April arrange at work for a another days leave as they will probably arrive that day at 08:30 receive an sms that they are on the way so now cant go or do anything as they will be here shortly it is now passed 2 oclock and still a no show SHAME on you TELCOM for your pathetic service and a lie to the public on how professional you are on your adverts what a LIE and have wasted two days of my leave if they where busy with something else could have contacted me before to reschedule but now how are they gowing to compensate me for 2 days leave wasted no they DONT CARE.

0
Replies (1)
Telkom
Telkom's reply29 Apr 2015, 19:25
Official
Hello ***9m,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107163.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team