1 reviews | Active since Aug 2015
No sevices
In June I requested my telkom line to be moved as I was relocating. My request was accepted and I was promised that it wil be done. After numerous calls, follow ups and every time I receive a confirmation sms from Telkom that a technician is dispatced and will install the line today- nothing happened- nobody pitched up. I received 6 times these sms making appointments and not pitching up. Every time they promise to escalate nothing happens. I was told the technician was not at work for two weeks but his boss will phone me. I am still waiting. I was given a technical departments number that gave me another number that informed me they can not assist me. But I do pay my bill every month.<br> Please assist<br> Beatrice
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Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM134580
Regards
Luleka
Telkom Social Media Team
Best regards,
