No Servise and return of queries

<p>I have bought Telkom pakage called SmartBroadband Wireless LTE-A 30 GB. According to the Telkom Coverage map the area where I am living I should be able to access speeds of 5.0MB at least. The Line is currently so bad I can only get access to 0.5KB. I was at the Telkom Shop in Menlyn they helped me to put in a request to get someone to my house but no one has not been here in the last 3 months. This is really getting to a point of frustration and I need to be able to do my work from home. Neighbours of us also have the same problem. Telkom if you reading this review please get your work in order and get to fixing this as I need this done urgently. Or else give me my money back for the last 4 months I have used this product to go and get another package. FIX THIS</p>