ZM
ZANDILE M

1 reviews | Active since Sept 2014

28 Jun 2019, 09:22

NO SERVICR ,INVALID SIM-EMERCENCY CALLS ONLY

I do not have service on my number from afternoon 23/06/2019 until today the 27/06/2019.my number is ***. I had network around 8:30 this morning for few minutes after 4 days without network. I even receive sms and a call after 4 days of not getting calls or sms’s. I cant call I don’t get calls. My family cant get hold of me the only communicate I have is via whatsapp when I am at work using work wifi from 8:00 to 17:00.I bought 15G data for 30 days for R171 on 23/06/2019 and the phone was fine after that I had no network now I can not use the data or the remaining airtime I bought. R171 IS A LOT OF MONEY FOR ME I WANT IT BACK. I called the call centre from *** after 19:30 on 25/06/2019 I spoke to Ntando he could not help as the phone was not connecting he then put me on hold for a long time to speak to IT. When he came back to the line he said he was transferring me direct IT. He transferred me to the survey to rate his service then I was thanked to call Telkom and told good bye. I was not transferred to IT after I got cut of no one called me back and I have receive an sms to rate Telkom this morning. I only have one number and now no one can call me since Sunday. What nonsense is this TELKOM. contact me via WhatsApp from 08:00 to 17:00 or my personal email ***

Regards, Zandile Masombuka

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