MR
Mohale R

1 reviews | Active since Jul 2015

23 Mar 2016, 08:15

no services for a month

I still haven't been helped till to day, my company has been having no landline and no adsl for more than 5 weeks now, all you guys do is call me and say you will report it to higher management, some call and apologize and say they will sort it out but never call again, this is the worst service ever.

0
Replies (1)
Telkom
Telkom's reply23 Mar 2016, 08:58
Official
Hello Mr RPM,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received and attended. We have interrogated the line and the test results indicate defects at present. We have reported the incident to our testing centre to evaluate the problem and dispatch a field technician. The generated fault reference number will be relayed to the contact provided.

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Regards
Keagan
Telkom Social Media Team

Best regards,