1 reviews | Active since Feb 2012

17 Jan 2018, 08:22

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Item: Telkom
Rating: 1
Author: Renate E

Telkom line not working. When will someone go out to my house and investigate the problem?

Helpful (0)

Replies (4)

Renate E's updateReviewer Update

22 Jan 2018, 10:02

When will any Telkom technician contact me?

Renate E's update22 Jan 2018, 10:02

Reviewer Update

When will any Telkom technician contact me?

Telkom's replyOfficial

12 Feb 2018, 08:19

Hi Renate0708,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom's reply12 Feb 2018, 08:19

Official

Hi Renate0708,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Renate E's updateReviewer Update

12 Feb 2018, 08:24

When will my account be credited for the time my Telkom line did not work

Renate E's update12 Feb 2018, 08:24

Reviewer Update

When will my account be credited for the time my Telkom line did not work

Telkom's replyOfficial

14 May 2018, 10:32

Hi Renate.

Credits are normally awarded after a reference number has been resolved, please check your next 2 bills after the reference number is resolved and if there is nothing then feel free to log another query with us and include your affected phone number and the fault reference number.

Enjoy your day

Regards

Tumelo

Best regards,

Telkom's reply14 May 2018, 10:32

Official

Hi Renate.

Enjoy your day

Regards

Tumelo

Best regards,

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