1 reviews | Active since Apr 2017

06 May 2017, 07:35

No Service YET AGAIN

<p>Imagine my surprise when my internet is barely working AGAIN this morning, 0.48 download speed. If you do not bother to supply what I pay for I expect a refund for the downtime which lately is EVERY weekend. I am sure the same issue happens during the day but I am at work so cannot comment. This is completely unacceptable. What are you going to do Telkom??? I expect nothing as per usual!</p>

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Replies (4)
's update11 May 2017, 06:25
Reviewer Update

Hi,

I have not received any emails, I did receive calls, continuous calls one after the other that I had to walk out of a meeting to stop them calling. I requested they call me back in a couple of hours. The line number is ********** .

's update29 May 2017, 19:09
Reviewer Update

I have since heard NOTHING, what a surprise! Telkom continues to ***** my money and absolutely NOTHING has been done. You are a disgusting excuse of a company and I WILL be taking this to my lawyer. Telkom provides NO service but takes your hard earned money! #telkomare*******

's update04 Jun 2017, 09:36
Reviewer Update

Again not even 1mbps connection - do I need to go to lawyers to get you to supply me with the product I pay you for monthly?

's update23 Jun 2017, 06:46
Reviewer Update

7 June email saying Telkom "We would like to advise that we have interrogated the line and test results do indicate defects on the line. We have located a noise on the line that could be the root cause for the slow access. We have reported a fault to our testing centre for further evaluation and to assign a field technician to attend." I have rep**** twice on this email and have had NO responses - DISGUSTING SERVICE #Donotusetelkom Unreliable and theives! I have tried contacting Telkom through this platform, twitter, logging calls on the app and calling for months now and NOTHING actually gets done.