1 reviews | Active since Apr 2018
No service worst Data provider
Telkom has no service. I have been waiting 4 months for an installation, i ordered uncapped Adsl with free tv box.
After calling every other day and being shift from pille to post. They finally found the fault... Or so i thought. Just to find out they have to redo the whole order in March.
Spending another 3 hours with them calling on department to anothe, just to be told i have to wait another 14 to 21 working days.
Last week they where supposed to come and installed. Taking off from work, just to have no one pitch.
Today i called them to confirm if someone will actually come today.
Guests what... Thet gave the technician the wrong address, he tried to help me by giving them the correct information, they refused and told him i need to call centre.
I tried to go to key west Telkom, they said sorry we cant help you, you must call the call center. What the hell. You are a Telkom shop how can you tell me, you cant help.
I called the call center, now they must open n new order and because they keep om messing up, they are refusing to give me my original deal with the fee TV box.
4 Months no service just problems and they deducted money from my bank account last month.
This is the worst service ever because there is no service.
SMYRNA VERREYNE Very irritated and furious
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Charl
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Charl
Telkom Social Media Team
