1 reviews | Active since Feb 2017

03 Feb 2017, 09:09

No Service - why promote a wifi deal?

<p>We signed up for the Telkom Package for ADSL uncapped wifi. First they told us we'd be switched on on 29 Jan, then apologised for not doing it. Then 30 Jan, then apologised for not doing it. Then 31 january. Then they apologised for not doing it. They still havent done it on 1 or 2 February.</p> <p> </p> <p>Why Telkom? Why? Your worst reputation is for not living up to your promises. Whats the point????? Why even advertise if you can't handle the business????</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply03 Feb 2017, 11:24
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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