GDdT
Gustav Deon du Toit

1 reviews | Active since Apr 2015

08 Apr 2015, 19:23

No service whatsoever

My Telkom line, witch I use for business purpose's, has been down for more than 105 times during a ten year period. I have to tell the service people where the fault is every time I get lucky enough to receive attention. My line has been down since Wednesday 1 April and There is absolutely no answer at the call centre. After holding on for 45 minutes, a automated response informs me that there are no operators available. Their service stinks and is pathetic. Now that Telkom does not have the monopoly on services in the telecommunications world, they will soon be joining the post office in bankruptcy.

0
Replies (1)
Telkom
Telkom's reply09 Apr 2015, 09:50
Official
Hello Deon du Toit,

Thank you for your post.

We have escalated this issue to our Technical Team for them to assist. Feedback will follow. Ref: SM102053

Apologies for all inconveniences caused.

Kind Regards
Tebogo Nash
Telkom Social Media