NO SERVICE - WHAT ARE WE PAYING FOR

writing this in vain as I am sure no one really gives a **** at Telkom in any case. but maybe, just maybe if I complain enough they will eventually fit the problem. gone are the days where telkom is the ONLY service provider in SA so why the hell do we all stay with them knowing their service is so terrible. i am paying for a 10mbps line, but my line speed sits on average at about 1.5mbps and yet when the bill comes at the end of the month I am still charged for the fastest line they can charge me for. i phone the call centre on a daily basis to complain about either no connection, or slow speed, plus the crackling landline. will it ever end. why not spend some money and upgrade your bleeding system so that you can catch up to the 21st century?? come on telkom, wake up and start giving better service. heck - even ****** ESKOM is better than you, at least they tell us when we will be off, and guess what, we dont pay for electricity if we dont receive it!!!! WAKE THE F UP TELKOM