NO SERVICE - WE ACTUALLY DON'T CARE ATTITUDE FROM TELKOM

Just reading through the complaints, lodged in one day - today - against Telkom, I get the understanding that I have mutual consent about my frustration with Telkom, lack of service and complacency. After being suspended - without any prior warning or advice ..... and having not received statements for the past 4 months ..... so we were paying adhoc. Now being told that in fact, it could take 7 - 14 working days to acknowledge payment and heck knows when we will be reconnected. Totally clueless re customer service .... am changing our Internet / Wifi provider immediatlely, after being a customer for over 40 years with Telkom.