1 reviews | Active since May 2016
NO SERVICE - WAITING FOR 2MONTHS -DISGRACEFUL SERVICE
<p>We bought a business in December 2016 and had to change the ownership of the Telkom account to our names, submitted all the documents, followed up every week (have more than 20emails) but no response from any of them. The other problem is that their is no Telkom store closer than 250km from us. So i had to contact the call centre for assistance. I have been given the same email adress to send me quiry to but it does not help at all. Our line also got cut off due to TELKOM having no customer service and no urgency. I NEED ASSISTANCE TO GET THIS DONE OR GO THE OTHER ROUTE TO INSTALL ANOTHER COMMUNICATION DEVICE THAN TELKOM. I CANNOT STRUGGLE LIKE THIS. </p>
Good day Dawie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Dawie,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
