LP
Leonna P
1 reviews | Active since Oct 2011
09 Feb 2016, 14:34
NO - Service - Utterly Frustrated
So frustrated with continuous Telkom issues. You never take accountability and resolve concerns to complete satisfaction. Obviously you do not care. Why are you debiting me when I have moved over to MWeb? You debit yet you cannot fix issues that are going on since we got the line. The line is unclear and I have complained numerous times before, go check. I get calls form your staff to say they working on the line and then a few days later the line is faulty again. Wifi, also an issue no connectivity for days, then if we lucky we get extremely slow connectivity. We cannot connect more than one device, it times out when trying to connect to the internet. Its ridiculous that we have to beg for service.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
09 Feb 2016, 15:09Hello Pil01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198710
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198710
Regards
Luleka
Telkom Social Media Team
Telkom's reply09 Feb 2016, 15:09
Official
Hello Pil01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198710
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM198710
Regards
Luleka
Telkom Social Media Team
