no service . unable to sort out a problem

Item: Telkom
Rating: 2
Author: danny B

your call centre gave me information about a product. when i bought it,the information was incorrect. spoken to 8 different agents including noluthandu a supervisor on 2 occasions with ZERO satisfaction. sent you an email and you respond with an email and now you ask for a case no. 9 of your agents never gave any numbers.

Helpful (0)

Replies (1)

Telkom's replyOfficial

27 Oct 2015, 15:02

Hello boytjie0901,

Thank you for making contact with us.

Please advise on which product your query was about and send and email to ***

Your reference number is SM161520
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team

Telkom's reply27 Oct 2015, 15:02

Official