NM
Nic M
1 reviews | Active since Mar 2011
25 Jan 2016, 14:16
NO SERVICE - today on 14days
I got a lightning strike. Lines inside my home burnt black.<br> Reported the fault 14 days ago. (call logged on 11/01/2016)<br> Still no one has contacted me, I've escalated my call on 19/01/2016 .<br> From Thursday every day I've phoned the call centre, and every day its the same story, that somebody is attending to the call, the problem is still existing, and no one has been at my home or even contacted me to notify me on what the progress is.<br>
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Telkom's replyOfficial
25 Jan 2016, 14:52Hello nicmuller,
Thank you for making contact with us.
Your fault is in hand with our technical department and a technician will be in contact with you before going to the premises.
Apologies for the inconvenience caused.
Your reference number is SM192275.
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Your fault is in hand with our technical department and a technician will be in contact with you before going to the premises.
Apologies for the inconvenience caused.
Your reference number is SM192275.
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply25 Jan 2016, 14:52
Official
Hello nicmuller,
Thank you for making contact with us.
Your fault is in hand with our technical department and a technician will be in contact with you before going to the premises.
Apologies for the inconvenience caused.
Your reference number is SM192275.
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Your fault is in hand with our technical department and a technician will be in contact with you before going to the premises.
Apologies for the inconvenience caused.
Your reference number is SM192275.
Kind Regards
Zulfah
Telkom Social Media Team