LS
Luqmaan S
1 reviews | Active since Apr 2012
13 Sept 2015, 11:11
NO SERVICE TO LAND-LINE PROBLEM
My father had reported a problem with our land-line to telkom on the 31 August 2015 at which point he received conformation that the complaint had been noted and that it would be taken care of, the reference number: 212CWZ310815. It has been more than a week now and we still have not heard back from telkom, I even tried re-logging the problem online which does not work as the system says it has already been logged
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Telkom's replyOfficial
13 Sept 2015, 12:06Hello luqmaansonday,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number and details of the account holder, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145144
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number and details of the account holder, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145144
Regards
Narriman
Telkom Social Media Team
Telkom's reply13 Sept 2015, 12:06
Official
Hello luqmaansonday,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number and details of the account holder, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145144
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number and details of the account holder, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM145144
Regards
Narriman
Telkom Social Media Team