1 reviews | Active since Nov 2016

30 Dec 2016, 10:32

No Service Telkom

<p>We have been having intermitted problems for 8 months now and the last 3 months it has gotten so bad that I can not use the service. I have phoned every single day to get an update and a technition to fix the problem. For 6 weaks now all i get is the issue has been esculated but no one comes to fix the line. There is a lot of noise and disconnections. I have requested to speak to a manager twice and they refuse to speak to me. </p> <p> </p> <p>Telkom says it is the leading company in telecominication, it is the only company not the leading. Getting Telkom to do their job is like asking for it to rain gold. And all the excuses i have heard is amazing. I think Telkom should rather close down and pay their people off since they believe in absolute zero service.</p> <p> </p> <p>It is the worst company in the entire world to deal with. Buyers beware!!</p>

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Replies (3)
Telkom
Telkom's reply30 Dec 2016, 14:29
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update31 Dec 2016, 10:05
Reviewer Update

Still no re****s. Can you guys stop saying sorry and do your job for once.

Telkom
Telkom's reply06 Jan 2017, 10:19
Official

Good Day,

Our team has escalated you fault and awaiting feedback from our dispatch team.

Regards

BD

Telkom Social Media Team