MV
Minette V

1 reviews | Active since Oct 2013

01 Feb 2017, 08:08

NO SERVICE .....STILL NO SERVICE

<p>We have been trying to cancel out Telkom contract since Aug 2016.. with a responce that someone will contact you in 21 days ... we are still waiting 6 months later and 11 emails .... we still get a bill monthly , they are on time with that be we're not even using their service anymore we moved to Vodacom !!!!</p> <p>The service is pathetic that is way we left in the first place </p> <p>We refuse to pay the bill as we are not using the service anymore and knowing them they will blacklist us as well </p> <p> </p>

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Replies (1)
MV
Minette V's update06 Feb 2017, 09:28
Reviewer Update

Below is an email I send on the 23 AUG 2016, attached was the cancellation document

I get and reply that someone will contact me in 21 days .....STILL WAITING

I send this email in total 12 time ..... CRAZY

Good day

I herewith would like to cancel our services from telkom.

This is my one month notice

Telkom number: ********** 252
Account number : ********** 50001

ID : ********** 161087

Kind regards

WP Vollgraaff & Minette Vollgraaff
**********
minette.vollgraaf***mail.com