wS
wesley S
1 reviews | Active since Mar 2009
26 Apr 2015, 12:14
no service standards
Telkom contact 2 months later telling me that my account was in arrears. I requested them to take the full payment on debit day. Well they requested it before my salary date and then again 3days after my normal debit order date. Now my service is still suspended 3 days after my debit order went of. When phoning in they request a bank statement that i dont have because the bank is closed. #useless #noservicestandard
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Telkom's replyOfficial
27 Apr 2015, 01:35Hello wjsecond,
We sincerely apologies for the trouble you have gone through.
We will investigate the matter about the debit order as well as the suspension of the line.
Your HelloPeter reference number is SM106550
Kind Regards
Linda
Telkom Social Media Team
We sincerely apologies for the trouble you have gone through.
We will investigate the matter about the debit order as well as the suspension of the line.
Your HelloPeter reference number is SM106550
Kind Regards
Linda
Telkom Social Media Team
Telkom's reply27 Apr 2015, 01:35
Official
Hello wjsecond,
We sincerely apologies for the trouble you have gone through.
We will investigate the matter about the debit order as well as the suspension of the line.
Your HelloPeter reference number is SM106550
Kind Regards
Linda
Telkom Social Media Team
We sincerely apologies for the trouble you have gone through.
We will investigate the matter about the debit order as well as the suspension of the line.
Your HelloPeter reference number is SM106550
Kind Regards
Linda
Telkom Social Media Team