AS
Arshak S
1 reviews | Active since Jun 2014
11 Dec 2015, 16:12
NO SERVICE SINCE OCTOBER
No ADSL service since 12 October( ref. 361 CRK 121015)<br> Army of technicians visiting my house and trying their own modem, giving their stories and promises<br> Daily call with questions is it working or not<br> About 10 reference numbers- all of them have been mysteriously cleared<br> Last one logged F210994<br> PINNACLE call center is useless. they only take calls but don't follow up-what is the need fro them anyway?<br> No ADSL, No Service, No hope.<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
11 Dec 2015, 16:23Hello shakki,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177446.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177446.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply11 Dec 2015, 16:23
Official
Hello shakki,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177446.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177446.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media