No service since 8 January

My landline has been down since 8 January 2015. I have reported the fault per sms 5 times on 8 Jan, 26 Jan, 5 Feb,13 Feb and 18 Feb. Each time I am told the fault is repaired, but it's not! I have tried reporting the fault via the internet without success. I have tried reporting from another telkom line with no response. On 6 Feb I drove to my nearest Telkom shop in Menlyn, stood in a queue for an hour and all they did was to report it again on the internet!<br> On 7 Feb I found a Telkom Technician at another house and ask him to help. He came the next day (8Feb) my phone worked, but Monday 9 Feb when I arrived home (seeing a Telkom van leave our complex) the phone was dead again! I tried on three other occasions to get help from other Telkom Technicians who take my number and do nothing. On Monday 14 Feb at 12:01 a technician call to say he is at my gate. I explained that no one is home but I'll make sure I'm there on Tuesday. No one arrived on Tuesday. I phoned him, but he was sick. No one has returned or followed up instead I received a message the my phone is repaired....but still no phone service! What must I do?