NO SERVICE SINCE 29 OCTOBER 2015

On the 29th October 2015 a fault was reported to the Faults dept at Telkom. Ref No 183CRZ291015.<br> on the 5th November we contacted them again for an update. Escalation ref no 776272. William told us that no technician has been assigned yet. A technician contacted me and said the cable was cut by the workers installing fiber optic for MTN<br> and it will be repaired on the 15th November. To date there is still no service. Every time we called we were told it will be escalated. Today we were told the several techs have been assigned to repair the fault but they didn't and the due dates came and went. The call centre operator said today that the cables will be repaired and that a tech team was assigned to repair the fault.<br> It is disgusting that customers are treated like so badly. Telkom is already losing so many customers to Cell Phone Operators and it is clear to see why.<br>