JM
Jan M

1 reviews | Active since Nov 2010

12 Sept 2016, 14:57

NO SERVICE SINCE 27 JULY...but I must still pay the bills they send me or else they won't fix the line!!!!

<p>TELKOM!!! I SIMPLY CANNOT BELIEVE HOW SHOCKING THIS HAD BEEN!!! MY BUSINESS HAS BEEN WITHOUT A PHONE-LINE SINCE THE 27TH JULY. </p> <p> </p> <p>YET I KEEP RECEIVING YOUR BILLS AND INSTRUCTIONS TO PAY THE BILL. AFTER SPEAKING TO NANDIPHA AT YOUR TELEPHONIC BUSINESS ACCOUNT DEPARTMENT I WAS TOLD IF I DO NOT PAY THE ACCOUNT THEY WOULD NOT FIX THE LINE...</p> <p> </p> <p>SO I MUST PAY FOR A SERVICE YOU ARE NOT PROVIDING...ADN I MUST PAY TO FIX THE SERVICE YOU ARE NOT PROVIDING!!!</p> <p> </p> <p>I CANNOT WAIT ANY LONGER FOR SERVICE...AND WILL BE MOVING MY TELKOM ACCOUNTS TO YOUR COMPETITOR AND ENSURE THAT ALL OF MY FRIENDS AND FAMILY DO THE SAME!</p>

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Replies (1)
Telkom
Telkom's reply13 Sept 2016, 08:20
Official

Thank you for bringing this matter to our attention.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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