No service since 27 Aug 2016

<p>I reported that my landline and internet were down on Saturdsay 27 Aug 2016 and received reference number 36CNK270816. It was only on the 31 st that we were informed that there is block fault and cable fault that affected our area. To date nothing has been fixed and everytime I call/contact Telkom a different story is told. At some point a technician were assisgned but today I was told that no technician has yet been assigned. Also, my number is now active in one of my neighbours house and her number is still out of order. Some of my neighbours have reported that their service has been restored. I wonder who is using my internet? I am also told that Telkom does not have expected turn around times and as such no indication can be made of when my service will be restored.</p>