NO SERVICE SINCE 23/11/2015- More than TWO MONTHS!

I first called to log an intermittent fault on my ADSL line on the 23/11/2***CRK231115. I have called numerous times weekly to have our service restored. I have had this fault escalated about 5 times. I have spoken to 2 Customer Care supervisors, Nundi and Kennith, that have promised me that they would follow up on my fault and get back to me. I have had about 6 different technicians come out in the past 2 months. Each technician wastes time and does the exact same tests as the previous technician and nothing gets resolved. I have been told that the cable is faulty and needs to be repaired and that a different department needs to sort that out. After a week or 2 when nothing happens and I call Customer Care, a new technician comes out and does the repeat tests again. Or they don't have the key to open the Telkom box to check the cable??? The service is shocking and disappointing! There seems to be no control over the technicians and what they do. And we cannot get to speak to the technician's supervisors because we have to go through Customer Care and \ they will send an email\". This is extremely frustrating!! "