No service since 10th May 2015

Item: Telkom
Rating: 2
Author: Pamela R

I have been without my landline ***) and ADSL connection since the 10th May 2015. I have reported the fault (63CRZ200815) and escalated it (736144) but so far have not had any response from Telkom whatsoever. I have a business that depends on the internet connection and is therefor severely hampered.<br> Can you please assist.<br> <br> Pam

Helpful (0)

Replies (1)

Telkom's replyOfficial

08 Sept 2015, 08:48

Hello pamelajoy,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM143480

Regards
Luleka
Telkom Social Media Team

Telkom's reply08 Sept 2015, 08:48

Official