1 reviews | Active since Jan 2014
No service, reply, NOTHING
How do you get a Land line?<br> <br> In the beginning of July 2015 I Phoned Telkom to please come and install a land and ADSL Line in our house. I was told that it will take up to 4 Weeks for someone to come in stall the line. Not long after the request I received a call from Telkom Confirming My address as the area I live in is very new and they just wanted to make sure they find the place. So i thought awesome things are happening...but<br> <br> That is where it ended!! <br> <br> I called and called and called but eventually gave up on trying to contact them because you can never get thru, Record for staying on hold was 1h 20min. So I logged on as a potential new customer because then they phone you back straight away. I Received the call not even 10 min after logging the request. I was informed that my original request for a land line was never logged onto their system that is why no one ever came to help. I had to re-log a request with them. This was the end of August. We are now at the end of September and I once again have not heard anything from them. And once again I cant get hold of anyone to help me or give me an update.<br> <br> What am I suppose to do to get a land line!!!
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150761
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM150761
Regards
Luleka
Telkom Social Media Team
Best regards,
