No Service repair
Good day,
My internet line went down on the 1st of September. I reported the fault to mweb on the 6th who then reported the fault to telkom on my behalf. Telkom gave them the reference number for the fault: 127ANK040917. Nothing has been done since then. They have not contacted us at all.
I then reported the fault to telkom myself on the 11th. Reference number: F235323. They said they would send a tech on Thursday the 14th but no one came and my line is still down.
This is very frustrating since I work from home and require Internet.
Please assist urgently.
Regards Jed
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
19 Sept 2017, 21:31Good day.
I have still not seen any progress from telkom at all. This is getting extremely frustrating. Please advise on the EXACT day that I will have a technician come to my house.
's update19 Sept 2017, 21:31
Reviewer Update
Good day.
I have still not seen any progress from telkom at all. This is getting extremely frustrating. Please advise on the EXACT day that I will have a technician come to my house.
's updateReviewer Update
20 Sept 2017, 11:02Good day.
A technician has attended to my fault and fixed the issue.
Thank you.
's update20 Sept 2017, 11:02
Reviewer Update
Good day.
A technician has attended to my fault and fixed the issue.
Thank you.