1 reviews | Active since Feb 2017
No Service Rendered
<p>My telephone and ADSL line has been off since 09 January 2017. To date 26 days. I have reported this on (ref nr. 4ATK110117):</p> <p>10 Jan</p> <p>16 Jan</p> <p>24 Jan</p> <p>27 Jan</p> <p>03 Feb</p> <p>I am however still receiving invoices. How does Telkom expect payments if there is no service rendered? Excactly a year ago the same issue and it took them more than a month to fix. Seems like their business plan is to render service for only 11 months of the year. Unhappy customer who is on the verge of seeking better, more profesional data provider.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
A Telkom technician arrived just 4 hours after the above review. Problem is resolved.
Thank you
A Telkom technician arrived just 4 hours after the above review. Problem is resolved.
Thank you
