No Service: Reference number: SM183175

The above is the reference number you sent me. You requested me to mail Luleka and refer to the reference number as above. I have now sent 2 mails that have not been responded to at all. I am still without voice and data services and have only received an sms from Telkom to confirm the service will be out until the end of the month. I find this EXTREMELY FRUSTRATING AND UNPROFFESIONAL FROM TELKOM as the \service provider". No solution has been provided to the continuous challenges we have been experiencing and complete lack of service we have been experiencing. Whereto from here PLEASE????"""