No service, rebate promised, invoice full amount

Account nr: ***<br> My service was interrupted after a thunderstorm at the end of Oct, beginning of Nov 2014. I reported the matter and it took forever to get resolved. During the next 2 months, I received various text messages stating that they are aware of the problem, they were working on it but I would get a rebate for the period the service was interrupted. <br> <br> Finally, in January 2015, the TELEPHONE service was restored, but not my ADSL service. Trying to get through to the call centre to get my ADSL service sorted proved futile as I regularly waited 20 to 30 minutes listening to absolutely amazing music and recorded messages of how busy they all seem to be without any success.<br> <br> I now have a bill of +/- R800 which I REFUSE to pay as I have not had any service. My telephone was not working and if they bothered to check their records, they will notice that NO DATA has been used since beginning November.<br> <br> I AM NOT PAYING THE OUTSTANDING AMOUNT FOR SERVICES NOT RENDERED!!